Introducing the Coral Insights Dashboard: Visibility into WhatsApp Chats for Managers
The Insights Dashboard gives managers a comprehensive view of WhatsApp activity across their seller teams, so they can know when and where to take action
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Introducing the Coral Insights Dashboard: visibility into WhatsApp chats for managers
Thank you to everyone who supported the launch of our MVP in May. Your feedback has been instrumental as we continue to develop tools purpose-built for companies and sellers using WhatsApp to engage clients and drive business outcomes.
We are pleased to announce the release of our new Insights Dashboard, now available as a tab in the Coral web application, for busy managers who don’t have time to monitor and coach their team on client interactions over the WhatsApp channel. The Insights Dashboard gives managers a comprehensive view of WhatsApp activity across their seller teams, so they can know when and where to take action. It is designed to answer critical questions like:
- How many seller/buyer conversations are active across the team
- Which sellers are messaging the most, and when were they last active on WhatsApp
- Which chats are seeing the highest levels of engagement
This dashboard is just the beginning. It lays the foundation for Coral to build deeper ROI analysis that ties WhatsApp activity to revenue impact. As sellers adopt Coral, managers will be able to identify which conversations are driving real business outcomes and where additional support or coaching might be needed.
You can see how the Insights Dashboard fits into the full Coral workflow in this short product video: [Insert Video Link]
If visibility into WhatsApp group chats is a priority for your team or if you would like to help shape the evolution of these dashboards, we encourage you to reach out. We are actively incorporating user feedback into our roadmap and would appreciate hearing your perspective.
To learn more, visit www.coralmessaging.com or contact our team directly.
